Barbour Home Health receives national honor

Staff members at Barbour County Home Health include front row from left, nurse Ashley Ray and Administrative Assistant Karen Lamb; and second row from left, physical therapist Kelly Rorick, physical therapist assistant Linda Moran, nurse and Director of Barbour County Home Health Christy Kerns and physical therapist Louise Amrine.

During National Home Health Month, the staff of Barbour County Home Health, as part of the Barbour County Health Department, has been named a 2016 HHCAHPS Honors recipient, a prestigious award recognizing those home health agencies that provide the best patient experience.  HHCAHPS is the synonym for Home Health Care Consumer Assessment of Health Care Providers & Systems.

Established by Deyta, this prestigious honor recognizes the Top 20 percent of agencies that continuously provide the highest level of satisfaction through their care as measured from the patient’s point of view.  HHCAHPS honors acknowledges the highest performing agencies ranked by analyzing satisfaction measures covering both performance and improvement of care over a 12-month period.

Deyta used the HHCAHPS survey results from more than 1,200 home health agencies contained in its HHCAHPS database with an evaluation period of April 2012 to March 2013. Two domains of performance were used in the calculations covering the 19 questions that comprise the five publicly reported HHCAHPS measures found on the Home Health Compare.  Qualifications for eligibility included those home health agencies that were compliant and partnered with Deyta for the evaluation period.

Christy Kerns, director of Barbour County Home Health, appreciates the recognition; however, she “is most happy that the patients are getting the needed care to improve their overall health.”

Annette Santilli, administrator of the Barbour County Health Department adds, “Our home health staff’s tireless efforts have made a real difference in the lives of their patients.  I’m so happy the staff was recognized by their peers, and I know the patients are so grateful for the care they receive.”

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