Several conversations in Randolph County Commission meetings over the years have more than indicated that owners of some towing companies weren't happy. A few of them have outright complained that they thought they weren't getting business because emergency dispatchers were only calling certain companies.
Hopefully, that's about to change. Last week, the County Commission approved a policy that's being deemed the "next-on-the-list call list." What it means is that if a driver who has an accident does not have a preference on a towing company, the E-911 center will keep a list of wrecker companies to dispatch on a rotating basis. It sounds more than fair, and the County Commission has taken action to the furthest point it can.
However, some of the towing company owners still aren't satisfied. They claim some police officers make suggestions when drivers don't know which service to call.
This ongoing controversy has plagued Upshur County in the past as well.
The county commissions and E-911 directors can only do so much to solve it.
Randolph County's new policy goes into action on Oct. 1. In the meantime, towing companies should make sure they get their names on the county's list, and otherwise let drivers know what services they offer.