If you want something to stick, say it again
Repetition can be a good thing. If you follow my work, hardwiring is a word you are likely familiar with. It’s how I describe systems and behaviors that are in place to create consistency. Hardwiring is a good thing. Yet, it doesn’t mean that what we hardwire stays in place forever. Dan Collard and I wrote the book Rewiring Excellence: Hardwired to Rewired on this subject. When we rewire, we don’t change what is working. We take a fresh look at results, and, when needed, we rewire actions. Rewiring is harder than the initial hardwiring. It means adjusting or stopping ...