Familiarity can breed complacency in business
Have you heard that most car accidents happen close to home? It’s often because the driver’s familiarity with the roads leads to complacency. The same happens in a community. Citizens get used to something the way it is. Chuck Marohn of Strong Towns encourages people to walk their community. When I do this, I see things that I don’t experience in a car. For example, I might see a power pole in the middle of a sidewalk that makes it very hard for a person in a wheelchair, or with any other ambulatory challenge, to travel safely (if at all). Or maybe I notice an intersection ...