Make time for positive performance conversations
At many of my talks on creating a positive culture, I ask the group this question: “When you receive a text from your supervisor to call or see them, what is your first thought? Is it, Here comes more positive feedback. This positive feedback I am getting is really cutting into my productivity?” The group always chuckles. It is common for an employee to feel anxiety when they hear their leader wants to see them. However, changing this does take intention on the part of the leader. Leaders are so busy, pulled in so many directions, and so consumed with putting out fires that it ...