Don’t underestimate value of recognition
“I receive recognition for performance” is a common question on employee engagement surveys. In building a culture of trust, it is a top-five item. This is an area I have spent a large amount of time thinking about, writing about, and presenting on. In college, I was introduced to the work of Marc Gold. During the late 1960s, he formulated a way to help people with significant disabilities learn complex tasks. He called it “Try Another Way.” It takes complex tasks and breaks them into sequential steps with positive recognition. Throughout my career, Marc Gold’s method ...