Hidden impact of inexperienced employees
Today, due to Baby Boomer retirements and more workplace options, the number of new workers has risen. Inexperienced employees have a huge impact on an organization. This lack of experience can show up in a number of places: from customer service to processes that need to be followed to mistakes and other outcomes. It is the nature of newer people. Even with great onboarding, a person needs time to adjust to working in a different environment. Yes, when outcomes have gotten worse, it is good to look at what could be causing the change. This often requires a fresh look at ...