Building psychological safety from day one
Psychological safety. Amy C. Edmondson brought this concept to life by describing it in terms of a workplace where people feel safe to speak up, ask questions, admit mistakes, and offer ideas without fear of humiliation or punishment. While the term has been around for some time, my observation is that it’s currently at or near the top of the list of what people want and need. This is a topic I was fortunate to learn more about during a recent talk with Renee Thompson, CEO and founder of the Healthy Workforce Institute. She and the Institute do great work in this space. In addition, ...